Yes, as soon as your shipment is picked up and booked by our representative, you will receive a shipper's copy with a tracking number. This can be used to track your shipment on our website.
We offer Economy and Express services. Economy delivers within 8-12 business days, and Express delivers within 3-6 business days for international shipping. For domestic shipments, we provide options ranging from overnight delivery to 2 business days. Contact our customer support for exact transit times.
Yes, we offer door pickup services from most locations worldwide. Pickup charges may apply based on your location. Contact our customer support team for detailed information about charges and coverage.
Custom duties are separate from shipping charges and are determined by the destination country based on shipment type, value, and contents. Contact our customer support for additional information on custom duties.
No, RapidExpress and its destination agent will handle the customs clearance process, and your shipment will be delivered to your door.
RapidExpress offers shipping services from almost anywhere in the world to nearly any destination globally.
RapidExpress collaborates with reputable brokers and agents at both origin and destination points, ensuring reliable and secure shipping services.
Yes, packing services are available in select locations. Contact our support team to confirm availability in your area.
We accept payments via cash, NEFT, RTGS, IMPS, Debit/Credit Card, Google Pay, PhonePe, Paytm, and more. Debit/Credit Card transactions incur a fee of Rs 50 or 3% of the transaction value.
Custom duties vary by destination and are determined by the local customs office. For India, duties are typically around 35% of the shipment's assessed value. Contact the local customs office for precise details.
Once your shipment reaches India, the customs officer will assess the duties, and our destination agent will notify the recipient. Payments can be made via bank deposit, and once cleared, the shipment will be released for delivery.
Shipments are charged based on the chargeable weight, which is the higher of the actual or dimensional weight. For example, if the actual weight is 5 kg and the dimensional weight is 10 kg, the chargeable weight will be 10 kg.